I’m trying to give the webmaster more info. Did you actually receive an email? Or was it a message on the board itself? What address did it come from? As much info as you can give me will help them narrow it down and fix the problem.
I’m sorry you haven’t had a good experience here so far. I have been trying to address every question sent my way but I guess I missed yours. We sent out the pre-sale password a few weeks ago to the fan club via email. So anyone who has signed up since then wouldn’t have gotten the email. But it is posted all over this forum in almost every single thread and I tried to get that info out as much as possible. I hope you’re able to get the seats you want for the Orlando show:
Try again. The pre-sale ended at 10 pm last night and the general on-sale started at 10 am today, so there was a bit of down time for them to switch over systems. Try again. There are a bunch of tickets up there now, no password required.